CCAM – TEXT MESSAGING TERMS OF USE
By “opting in” to or using a “SMS service” (as defined below) from CCAM, you agree to these general terms and conditions. [IF APPLICABLE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DESCRIBED BELOW.] This agreement is between you and CCAM or any of its affiliates. All references to "CCAM", "we", "us", or "our" refer to CCAM, 2335 Guénette Street, Saint-Laurent, QC H4R 2E9.
DEFINITIONS
"Accept", "Agree", and "Consent" refer to requesting, participating in, accepting, enrolling, acknowledging, replying to, or otherwise consenting to receive one or more SMS messages. “SMS service” includes any provision or situation where we send one or more messages addressed to your mobile phone number, including SMS, MMS, or successor protocols or technologies.
CONSENT TO TEXT MESSAGING
By consenting to receive SMS messages from us, you agree to these SMS messaging terms and our privacy policy available at: https://www.ccam.qc.ca/2672/responsable-de-la-protection-des-renseignements-personnels, incorporated herein by reference.
ELECTRONIC SIGNATURE DISCLOSURE
By agreeing to receive SMS messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of electronic records by replying STOP.
CCAM – SMS SERVICE PRIVACY POLICY
We respect your privacy. We use only the information you provide through this service to send you mobile messages and respond to you. This includes, but is not limited to, sharing information with platform providers, mobile carriers, and other vendors who assist us in delivering mobile messages. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude opt-in data and consent; this information will not be shared with any third parties. However, we reserve the right to disclose any information as necessary to comply with laws, regulations, or governmental requests, to avoid liability, or to protect our rights or property. This privacy policy applies solely to your use of the SMS service and is not intended to modify our general Privacy Policy, which may govern our relationship in other contexts.
SMS COSTS
We do not charge you for messages sent or received through this SMS service. However, messaging and data rates may apply. Depending on your wireless plan or service provider, you may be charged by your carrier or other applicable provider.
SMS MESSAGE FREQUENCY
This SMS service is intended for conversational, person-to-person communication between you and our employees. We may send you an initial message with details about the service. After that, the number of SMS messages you receive will vary depending on how you use our services and whether you take actions that trigger additional SMS messages from us (e.g., sending a HELP request).
OPTING OUT OF TEXT MESSAGES
If you no longer wish to receive SMS messages, you may reply to any SMS with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After opting out, we may send you a confirmation message via SMS.
CONTACT US
For support, contact us at: prp@ccam.qc.ca